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Ticketing

How do I purchase tickets to Hong Kong FinTech Week (HKFTW) 2024?
To purchase tickets for Hong Kong FinTech Week (HKFTW) 2024, please visit our website at https://www.fintechweek.hk/. If you have any questions or need assistance with purchasing tickets, please contact us at fintechweek@finoverse.com.
I cannot register online, what should I do?
If you are unable to register online, please reach out to our team at fintechweek@finoverse.com, and we will be happy to assist you with the registration process.
I did not receive the registration confirmation email. What should I do?
If you have not received the registration confirmation email, please allow a couple of hours for it to be sent. We also recommend checking your spam folder. If you still haven't received it, please contact us at fintechweek@finoverse.com, and we will assist you further.
Can I transfer my ticket to someone else?
Holders of "General Pass", "Premium Pass" and “Investor Pass” tickets may transfer their ticket to another person from their organization at no additional cost. You can request transfers by sending an email to fintechweek@finoverse.com up to fourteen (14) days before the start of the Event. Failure to complete the transfer within this timeframe may result in the transferee being denied entry to the Event.
If your purchased Ticket is a “Startup Exhibition Package” and/or “Student Pass” (if applicable) tickets, we regret that your Ticket is non-transferable.
What is the cancellation and refund policy?
We regret that all ticket types are non-refundable.
Do I need to apply for a visa to attend Hong Kong FinTech Week (HKFTW) 2024?
It is your responsibility to ensure that you have the necessary travel documents, including a valid passport, visa (if required), and any other requirements such as quarantine and insurance, to attend Hong Kong FinTech Week (HKFTW) 2024. If you require an invitation letter for visa purposes, please register and pay for your ticket in full, and then email us at fintechweek@finoverse.com to request an invitation letter.
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